Testimonials

TESTIMONIALS

Our customers love us!  Please feel free to scroll though and see what people are saying….

Dale G. – Huntington Beach, CA ★★★★★
“They embody the true meaning of customer service.”

My wife and I hired Launch (Michael Kravets) to install automation in our brand new home. Michael met at the house before we even moved in and began the planning process. Michael explained in very understandable terms the types of things they could provide. Never pushy; just informative. We planned the house out and Michael provided a very clear and detailed project plan, with precise estimates. We now have an incredibly user-friendly and technologically-advanced home automation system (Control4) that controls our TVs (our Launch contract included purchase and installation of 4 beautiful HD 3D Smart TVs), house wide music (receiver, blue ray, SONOS, Pandora, Rhapsody), alarm, HVAC, lights, front door, and garage door. The TVs look fantastic and all the equipment is neatly organized in racks that Launch made. The music sounds terrific. Everything is programmable and can be controlled from handheld remote controls, wall-mounted control panel, smart phone, laptop, and notebook. As soon as we have our yard done, we will have Launch connect the pool/spa equipment, outdoor lighting and outdoor music integrated to the system. We could not be more pleased with the result. The system is everything we could have hoped for, including true ease of use, and some incredibly useful and efficient ways to go about watching TV, listening to music, using lighting, setting home alarm, etc. We also cannot say enough about Launch. A group of really smart, really hard working, really responsive and really nice guys. They embody the true meaning of customer service. Price you ask? Let’s just say we believe we received full value for the cost . Of all the decisions we have made with the new house (and we have made many), hiring Launch is, without question, the best one.

Bill F. – Huntington Beach, CA ★★★★★
“I trust this business completely.”

I am supremely happy with Launch Home Systems. They are fair, friendly, responsive and totally professional through the process. They always follow-up quickly when needed. Ron designed and installed my home theater, coordinating all the required trades, etc., and did a phenomenal job. Subsequently, I have used them for several projects from 2006 through 2013, adding security cameras, updating equipment, adding capabilities, changing cable suppliers, etc., and are always happy with them. He has also worked with my impressed neighbor on similar projects. He and his team are great. Their prices are reasonable and they don’t invoice until you are totally satisfied with the project. I trust this business completely.

Mike M. – Newport Beach, CA ★★★★★
“Launch beats all the others out there…”

The Launch team installed a huge system in my home and very complicated system for my entire office and conference rooms. I have as most people have had horrible experiences with companies that look good and can hang or install whatever you want in your house. However, IT NEVER WORKS RIGHT OR SOUNDS RIGHT. I cant tell you how much I’ve spent having different companies do it right “or attempt to” Launch not only installed everything perfect but even the items I didn’t replace are working finally and the sound is PERFECT!!! The one thing however that is the best about these guys is that they will come back and train, adjust, fix, anything you need until you are totally happy. Launch beats all the others out there…

Omar S. – Newport Beach, CA ★★★★★
“I would and I do recommend this company for any and all your viewing and listening needs.”

From the moment I decided to install a wireless sound system in my new home, the company Launch and every employee was consummately professional from the beginning to the end of the project. The quality and language of their presentations, their sales staff, and their technical staff was beyond reproach. What I personally liked was that I was told, there may be wireless concerns within my home and where I live but I was counseled in a conservative manner which I really appreciated, by Michael Kravets. I was able to do a less costly first installation, but immediately realized that I had more serious issues that they had uniformly presented to me, so I had them return to construct the most efficient audio and visual system that I have used in my life. From Patrick and Alex, the installers, to Michael Kravets, and their most efficient and responsive support and staff, I would and I do recommend this company for any and all your viewing and listening needs. Every call, every email, every service call(of which was rare) was met with an immediate response. I cannot say enough about how good, efficient and personable, this company is, thus I would use them again and I refer them to all my friends and neighbors. We love our Sonos system, our television, and everything that we operate for our viewing and listening pleasure. It made our home complete. Thank you Launch.com!

Peter D. – Crystal Cove, CA ★★★★★
“They are highly knowledgeable and very trustworthy. I strongly recommend them to anyone considering home entertainment systems.”

Launch Home Systems has installed and updated home entertainment systems in both our Mammoth Lakes and Crystal Cove homes. They have done an incredible job with their most recent installation in Mammoth. We have worked with them over the last 12 years. It’s amazing how the technology has evolved and they have done a very admirable job nursing us through this evolution while providing us with outstanding service over the years. They are highly knowledgeable and very trustworthy. I strongly recommend them to anyone considering home entertainment systems.

Ron K. – Coto De Caza, CA ★★★★★
“The update was completed on time and budget. The system was set up so that I could understand and use easily.”

We contracted with Launch Systems to upgrade our aged TV room. This included updating the sound system, speakers and a new TV. I was very impressed with the professionalism displayed by salesman, Michael K. and Alex, who installed the system. Michael was involved not only with the initial evaluation, but also installation and follow-up. The update was completed on time and budget. The system was set up so that I, a non computer/tech geek, could understand and use easily. Gone are the 3 clickers that we had before. The easy to use, integrated system is wonderful and best of all looks and sounds great! Amazing what a difference in technology from just 8 years ago!

Baruch F. – Laguna Beach, CA ★★★★★
“…support and service from the start and during remodeling and over the last 10 years.”

Complete smart home planning, wiring, installation, support and service from the start and during remodeling and over the last 10 years.

Brad S. – Cowan Heights, CA ★★★★★
“Installation team was highly professional and responsive – very determined to ‘get it right.’”

Designed and installed an outdoor system (TV, stereo, wireless) for our pool, poolhouse and cabana – very responsive, listened to my needs and price range and designed high quality system. Installation team was highly professional and responsive – very determined to “get it right.” – Would highly recommend them to others.

Joe R. – Newport Beach, CA ★★★★★
“I highly recommend. They made it easy to understand and followed through on their promise.”

Michael and Ron and the Launch team were GREAT! I recently had them install 4 tvs and internet wifi throughout my 3 story home and they did a phenomenal job! I thought they might be too “high end” for me based on all the beautiful work I had seen on their website, but they were the low bidder on my project and I think the value and quality of their work was worth every penny. I highly recommend LAUNCH. They made it easy to understand and followed through on their promise. I’ve had no problems with any of my equipment and I love it.

Mark M. – Boise, ID ★★★★★
“These guys are great!”

These guys are great! They certainly had attention to detail through the entire process including their bid, A/V design in my home, installation and follow-through. When networking problems occurred in my system the Launch team worked on the problems even though it was not technically their issue. I have been very satisfied with the equipment they installed and their service. I would highly recommend them.

Ryan P. – Orange Hills, CA ★★★★★
“I highly recommend this knowledgeable, courteous, earnest, and professional company. I just can’t say enough about my excellent experience.”

The guys at Launch are true professionals. As a tech neophyte I required a lot of hand holding and my salesman Michael was very patient with me explaining my options along the way. I confess I didn’t understand everything but trusted that Launch Systems would get me where I wanted to be. They completely wired my home for cable, network, and sound with the ability to add features in the rooms I want. They understood what I needed more than I did and never pressured me to purchase a system that was beyond my needs just to increase the sales dollars. They recommended and installed a Sonos wireless music system and I absolutely love it. Everywhere you go in my home you can hear music inside and out and it really makes it seem like we live on a resort. Unfortunately I live in a ‘dark zone’ for cell phone coverage and they were knowledgeable enough to recommend a product that helps us to receive decent cell coverage now and they didn’t even sell it to me. Installation was seamless and all my components are hidden so you would never know where our TV, audio, or network sources are. All our TV’s are wall mounted so you can’t see any wires or brackets. We had some issues with WiFi not working well and they kept coming back with solutions until it worked perfectly. You can now walk anywhere in my home inside or out and get full WiFi coverage for any device. I highly recommend this knowledgeable, courteous, earnest, and professional company. I just can’t say enough about my excellent experience with Launch Systems.

Randy P. – Long Beach, CA ★★★★★
“After all of the frustration with other companies, I can’t recommend Launch highly enough.”

One of the few home automation specialists who really are professional and responsive. I have worked with a lot of idiots and a couple of crooks in that business, and Ron (the owner) has always been head and shoulders above everyone else. They have done numerous jobs for me over the past several years, and are very conscientious about doing things the way I want them done, and making sure everything is right. When there have been problems (which you have to expect when you are pushing the edge of technology) they have always been super responsive. Also their prices are extremely fair considering the quality of service they provide. For me, they have done all kinds of low voltage wiring and fixtures, networks/switches, Lutron Homeworks lighting, Lutron RadioRA, NetStreams distributed audio, a very high-end custom TV lift, etc. Ron doesn’t do the work himself – he has the right guys and coordinates everything and personally stays on top of the job. After all of the frustration I have had with other home automation companies, I can’t recommend Launch Home Systems highly enough.

Adam F. – Laguna Beach, CA ★★★★★
“Excellent prices and service.”

We use launch to install/maintain the audio/video for our house in Laguna Beach. Excellent prices and service!

Slav Z. – Yorba Linda, CA ★★★★★
“I have not had any trouble with the system. It works great with the remote they programmed.”

I hired Launch Home Systems when I was remodeling my home. Ron and Kevin where instrumental in laying out the project for my LAN network as well as a very complicated audio/video system for our home office. I had ceiling mount projector installed and connected to my Home Theater rack on one side and 2 Apple Mac Pro in the office attic on the other. All connected to a server. It’s been months and I have not had any trouble with the system. It works great with the remote they programmed. Their knowledge in pro Audio Video systems is huge. If you are looking for a custom home theater system, you just found the one! Great value!

Jeff S. – Irvine, CA ★★★★★
“The Launch guys were knowledgeable and efficient.”

I have used the Launch AV team twice. First I needed an overhaul of my existing whole house audio. It was nine years old and lacking in many of the newer features that are available on new systems. I also needed to add in speakers and do some additional wiring. The Launch guys were knowledgeable and efficient. They added some much needed vitality to my existing system. The second time I used them they added the outdoor TV along with a new Sonos component. Both times they were professional and courteous providing excellent service. I would highly recommend them for all AV needs.

Joe R. – Newport Beach, CA ★★★★★
“I think the value and quality of their work was worth every penny.”

Michael and Ron and the LAUNCH team were GREAT! I recently had them install 4 tvs and internet wifi throughout my 3 story home and they did a phenomenal job! I thought they might be too “high end” for me based on all the beautiful work I had seen on their website, but they were the low bidder on my project and I think the value and quality of their work was worth every penny. I highly recommend LAUNCH. They made it easy to understand and followed through on their promise. I’ve had no problems with any of my equipment and I love.

Joe K. – Rancho Santa Margarita, CA ★★★★★
“This system is blazing fast”

Launch Systems designed and installed “enterprise class” Wi-Fi in my home. I have 3200 sq. ft., split-level, house that had multiple dead spots, despite a network of consumer routers and extenders that I had rigged. I can’t say enough about Michael and the team. This system is blazing fast and our three Apple TV’s, Slingbox, and multiple iPads, never ran faster.

Ron K. – Rancho Santa Margarita, CA ★★★★★
“We are extremely satisfied with the end result.”

I was very impressed with the service and professionalism of the company and the staff who helped us upgrade our media room. Michael walked us through what was new in the video and audio world and made recommendations tailored to our needs. Estimates were supplied for all work done, and it was completed on time. We are extremely satisfied with the end result. Hard to believe what we have been missing!!

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